Refund Policy

1. 30-Day Money-Back Guarantee

Paperwork CoPilot offers a 30-day money-back guarantee on all paid subscriptions. If you are not satisfied with your purchase, you may request a full refund within 30 days of the original order date.

2. Merchant of Record

All purchases are processed by our Merchant of Record, Paddle.com Market Limited (“Paddle”). Paddle handles all payments, invoicing, taxes, refunds, and chargebacks on our behalf.

3. How to Request a Refund

You can request a refund in either of the following ways:

• Visit paddle.net and look up your order using the email address you purchased with, then request a refund directly.
• Email us at support@paperworkcopilot.com with your order details and we will arrange the refund with Paddle.

Refunds are typically processed within 5–10 business days to the original payment method.

4. Cancellations

You may cancel your subscription at any time. Cancellation stops future renewals; access to paid features continues until the end of your current billing period unless a refund is issued under this policy.

5. Statutory Rights

This policy is in addition to any refund rights you may have under applicable law (for example, the EU/UK 14-day right of withdrawal). Nothing in this policy limits those statutory rights.

6. Contact

Questions? Contact us at support@paperworkcopilot.com.